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I wanted to send you an email letting you know of my recent experience with Simpson Air and getting our AC unit corrected/adjusted.  Matt from Simpson Air contacted me to gain a better understanding of the issues we were experiencing so that he could begin putting together his plan of action, and to help determine what tools might be needed once he arrived on site.  He was professional, thorough, and very knowledgeable about the system, which was evidenced by his questions during our conversation.  He took time to listen to my detailed explanation as to why Beverly and I believed the system wasn’t working as it should, and how we wanted it to perform.  Once Matt arrived on site, he was well prepared with the appropriate diagnostic tools to truly evaluate our situation, adjust, and balance our system.  He was very professional in his approach and diagnosis of our system, appropriately determined the correct means of action, and corrected our problem!  As a follow up to his on site visit, Matt has called to ensure that the problem is indeed fixed, and to see if we were satisfied with the work.  Matt is an excellent representative of what customer service should be, and is in my opinion a great asset to Simpson Air and in turn Ryland!  Please feel free to share this with Simpson Air and Ryland as it is my belief that too often great service is not recognized and only poor service is.
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Review by: T. Potter      Source: Email

I wanted to thank you and everyone involved for the excellent quality of service that I received from Simpson Air.  In particular, your employees Mike, Thomas, Mike and Charles were knowledgeable, professional, courteous and on time.  Those qualities are not only a positive reflection on them but on you as well, for spotting and employing only the best talent for Simpson Air.

I want to give a special thank you to Mike who came out on a Sunday and assisted me with those oh so pesky yet beneficial smoke detectors.  He also explained to me how to use the system in a way that was easy to understand and that made sense.  He went above and beyond my expectations so please pass on to him my gratitude and appreciation.

Bottom line Garry is that the right expectations were set, the install was executed professionally, there was communication throughout the install process as well as follow up.

Please be assured that I will recommend Simpson Air to others.
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Review by: S. Storer      Source: Email

Upon placing a service call, they were immediately responsive. Our technician Larry was prompt, knowledgeable, and curteous. He not only fixed our problem, but also checked the entire system to make sure everything else was functioning properly. He went above and beyond our expectations and even showed us ways to keep the system running smoothly and efficienlyt. It is very refreshing to have someone explain the workings of your system and what I can do to keep it maintained. Thanks to Larry for exceptional service, and thanks to Simpson Air for taking care of their customers!
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Review by: C. Pearl      Source: Other

They are hard working and dedicated and very respectful. We appreciate all their effort to get our A/C working properly in hour new Minto home. Great job! Simpson Air has been extremely dedicated to getting it right and making us happy. Having workmen come out who are efficient and friendly is icing on the cake. Thanks very much!
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Review by: B. & G. Sutterlin      Source: Other

I’ve used Simpson Air (Simpson Mechanical) since they opened in 1999. They are courteous, professional, knowledgeable and efficient. The owner, Garry Simpson is a consummate professional with a job ethic that has no equal. He is all about consistent quality for his customers. With my system...
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Review by: Todd Fisher      Source: Other

Your guys did great on my rental house yesterday...
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Review by: Don Sharp, Sharp Design Studio      Source: Other

Simpson Mechanical does the 'sweetest' rough-ins! 
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Review by: Russ Palka Director of Purchasing - Winward Homes       Source: Other

The tech was outstanding!!
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Review by: P.G. of Riverview       Source: Other

The serviceman was a great PR person plus he knew all the answers to my questions...
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Review by: S.M. Sun City       Source: Other

Your technician was very competent..
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Review by: R.W. of Sun City Center      Source: Other